I had an interesting exchange yesterday about CEO bloggers. Someone said to me that the idea of a blogging CEO, like the idea of a blogging politician, was ludicrous. He told me his opinion that CEOs, like politicians, could never be expected to say anything genuine or unscripted by the PR department. My reply to him went something like this:
First of all, the PR department must take its hands off the blog in order for it to work properly - no fake blog entries written for the CEO, and no vetting posts before they go live. (If your CEO cannot be trusted, even after being trained in how to blog legally and sensibly, not to drop clangers in the posts he writes, then he should not be blogging.)
In order to blog well, they also have to be the right CEOs - straight-shooters, engaging and with interesting things to say. Sun Microsystems' Jonathan Schwartz is a great one, as are Thomas Nelson Publishers' Michael Hyatt and Five Across CEO Glenn Reid.
I am happy to tell a CEO or any other business exec: You should not blog, and even if you begged me to help you do it, I would not. Bad bloggers can influence how the world perceives the blogosphere, and I and my colleagues have got very certain ideas about the right way to blog. Blogging is about using an authentic, credible voice. And let's face it: not every CEO is credible, and not every CEO knows how to communicate authentically or can even be trained to do so. In some cases, that authentic voice isn't something that the company necessarily wants the public to hear. Such companies should not have a blogging CEO.
The politician who blogs is a fad here in the UK, but it will only last until the first career suicide by blog - in no time flat, the spin doctors will have their hands all over the blogs, rendering them pointless at best, laughable and damaging at worst. Politicians are all coming from the same gutter, and it is not often that you hear someone praising something the government has done. But there actually are many companies out there that are fantastic organisations, doing interesting and worthwhile things in their industries, with satisfied customers who evangelise their products, services and brands freely and happily. Those are the kinds of places many people would love to work. And those are the companies whose CEOs and other employees make the best bloggers and impeccable representatives of their respective companies.
Recent Comments